At ra77, your privacy matters as much as your next big win. This Privacy Policy explains exactly how we collect, use, store, and protect your personal information — in plain language, no fine print surprises.
Six core commitments we make to every ra77 player in the Philippines
ra77 fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your personal data is handled with the highest standard of care required by Philippine law.
All data transmitted between your device and the ra77 platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, financial details, and personal information are never sent in plain text.
ra77 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the ra77 platform and to comply with legal obligations.
As a ra77 player, you have the right to access, correct, and request deletion of your personal data at any time. Our dedicated privacy team processes all data requests promptly and transparently.
Player data is stored on secure, access-controlled servers with strict internal access policies. Only authorized ra77 personnel with a legitimate business need can access your personal information.
You can opt out of ra77 marketing communications at any time — simply update your notification preferences in your account settings or contact our support team. Opting out will not affect your ability to use the platform.
The Data Privacy Act of 2012 gives you these rights — ra77 fully honors all of them
Request a copy of the personal data ra77 holds about you at any time.
Request correction of any inaccurate or incomplete personal data we hold.
Request deletion of your personal data, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes.
Receive your personal data in a structured, machine-readable format.
File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
ra77 ("ra77," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the ra77 online gaming platform accessible at ra77.asia ("Platform"). This Privacy Policy ("Policy") describes how ra77 collects, uses, stores, discloses, and protects your personal information when you access or use the Platform.
This Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account or using the ra77 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with ra77's Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 and this Policy, ra77 is the Personal Information Controller in respect of the personal data collected through the Platform. ra77 determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out in accordance with applicable data privacy laws.
ra77 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. You may contact the DPO using the contact details provided in Section 15 of this Policy.
ra77 collects the following categories of personal data from players and Platform visitors:
ra77 collects personal data through the following means:
The majority of personal data ra77 holds about you is provided directly by you during the account registration process, KYC verification, deposit and withdrawal transactions, customer support interactions, and when you update your account profile or preferences.
When you access and use the ra77 Platform, certain technical and usage data is collected automatically through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device information, browser type, pages visited, and session duration. Please refer to Section 10 of this Policy for more information on our use of cookies.
ra77 may receive personal data about you from third-party sources in limited circumstances, including:
ra77 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and verification data |
| Identity and age verification (KYC) | Government ID, date of birth, address |
| Processing deposits and withdrawals | Financial and payment method data |
| Providing gaming services and platform features | Gaming activity and account data |
| Customer support and dispute resolution | Communications and account data |
| Fraud prevention and security monitoring | Technical, financial, and identity data |
| Anti-money laundering (AML) compliance | Financial and identity data |
| Responsible gaming monitoring and intervention | Gaming activity and account data |
| Marketing communications (with consent) | Contact and preference data |
| Platform analytics and improvement | Technical and usage data (aggregated) |
| Regulatory reporting and legal compliance | Identity, financial, and gaming data |
ra77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
ra77 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
ra77 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Policy:
ra77 engages trusted third-party service providers to assist in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya, banking partners), IT infrastructure and hosting providers, customer support platform providers, and fraud detection and AML screening services. All service providers are contractually bound to process your data only on ra77's instructions and in accordance with applicable data privacy laws.
ra77 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, restructuring, or sale of all or part of ra77's business, your personal data may be transferred to the relevant successor entity. ra77 will notify affected players of any such transfer and ensure that the receiving entity is bound by data protection obligations no less protective than those in this Policy.
ra77 may share your personal data with other third parties where you have provided your explicit consent to such sharing.
ra77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, ra77 will securely delete or anonymize your personal data in accordance with our data disposal procedures.
ra77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ra77 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
While ra77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your ra77 account credentials and for notifying ra77 immediately if you suspect any unauthorized access to your account.
ra77 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention functions. The following types of cookies are used:
These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security verification. These cookies cannot be disabled without significantly impairing your ability to use the Platform.
These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming limits — to provide a more personalized experience on the ra77 Platform.
ra77 uses analytics cookies to collect aggregated, anonymized data about how players use the Platform. This information helps us understand which features are most popular, identify technical issues, and improve the overall Platform experience. Analytics data is not used to identify individual players.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the ra77 Platform. For more information on managing cookies, refer to your browser's help documentation.
The ra77 Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine law and PAGCOR regulations. ra77 does not knowingly collect personal data from individuals under the age of 21.
If ra77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ra77 Platform, please contact us immediately using the details in Section 15.
ra77 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Providing false information about your age during registration is a serious breach of ra77's Terms & Conditions and may result in permanent account closure and forfeiture of funds.
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ra77:
To exercise any of the above rights, please submit a written request to ra77's Data Protection Officer using the contact details provided in Section 15. ra77 will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified accordingly.
ra77 may request proof of identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized parties.
ra77 primarily stores and processes player data within the Philippines. In limited circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud screening services.
Where such transfers occur, ra77 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that impose data protection obligations equivalent to those required under Philippine law. ra77 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
ra77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, ra77 will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address registered on your account.
The revised Policy will take effect on the date specified in the notice. Your continued use of the ra77 Platform after the effective date of any amended Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed of how ra77 protects your personal data. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.
If you have any questions, concerns, or requests regarding this Privacy Policy or ra77's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with ra77's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data privacy matters in the Philippines.
Now that you know exactly how ra77 protects your personal data, you can play with total peace of mind. Join thousands of Filipino players who trust ra77 for a secure, fair, and exciting gaming experience. 21+ only.